Compliance & Security

ADA

ADA

InstaMed is independently certified to meet web accessibility standards of the Americans with Disabilities Act (ADA), including Section 508 compliance. ADA compliance recognizes that InstaMed solutions are user friendly for all consumers, including consumers with sight and/or dexterity disabilities.

Read More
Committee on Operating Rules for Information Exchange Phase I, Phase II and Phase III

Committee on Operating Rules for Information Exchange Phase I, Phase II and Phase III

The InstaMed Network is the first to be CAQH CORE® (Committee on Operating Rules for Information Exchange) Phase II and Phase III certified! The CAQH CORE rules address data critical to the healthcare revenue cycle, and cover specific requirements for exchanging information. Phase II certification allows InstaMed to deliver increased access to a significantly expanded set of consistent patient administrative information in response to electronic inquiries, such as real-time eligibility and claim status. The Phase II rules build on the Phase I rules, with additional rules for patient identifiers, patient accumulators, claims status and connectivity. The Phase III rules define standards for payers to deliver ERA (electronic remittance advice) and EFT (electronic funds transfer) to their providers. A key part of this mandate is the requirement to enable providers to re-associate the ERA with the EFT using the EFT trace number, which simplifies provider posting and reconciliation of payer payments.

Read More
EHNAC

EHNAC

InstaMed is the first company to achieve full accreditations with the Healthcare Network Accreditation Program (HNAP) and the Financial Services Accreditation Program (FSAP) from the Electronic Healthcare Network Accreditation Commission (EHNAC). The EHNAC HNAP accreditation recognizes excellence in health data processing and transactions, and indicates that accredited organizations exceed industry-established standards and comply with HIPAA regulations. The EHNAC FSAP accreditation demonstrates that an organization meets a high standard of quality in handling protected health information and follows industry-established criteria for processing payments.

Read More
Employee Retirement Income Security Act (ERISA)

Employee Retirement Income Security Act (ERISA)

InstaMed is compatible and compliant with the Employee Retirement Income Security Act (ERISA), a federal law that sets minimum standards for most voluntarily established pension and health plans in private industry to add protection for individuals in these plans.

Read More
EMV

EMV

InstaMed is certified with all four card brands for contact Europay, MasterCard and Visa (EMV) on the InstaMed Payment Card interface. EMV is a global standard for authenticating credit and debit card transactions with integrated circuit cards, or “chip cards” at capable point of sale (POS) terminals. EMV certification ensures that InstaMed can offer the highest levels of security for processing these chip cards.

Read More
Healthcare Payments P2PE

Healthcare Payments P2PE

InstaMed is a PCI-Validated P2PE v2.0 Solution Provider. InstaMed offers healthcare organizations the highest level of security for stored and processed payment card data available in the healthcare industry.

Read More
HIPAA

HIPAA

InstaMed is compliant with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which defines privacy and security guidelines and standards for the healthcare industry, and  the Health Information Technology for Economic and Clinical Health (HITECH) Act of 2009, which supports the enforcement of HIPAA requirements by raising the penalties of health organizations that violate HIPAA Privacy and Security Rules.

Read More
HITRUST

HITRUST

InstaMed is certified for the Health Information Trust Alliance (HITRUST) Common Security Framework (CSF), a certifiable framework that offers organizations a comprehensive and efficient approach to regulatory compliance and risk management. HITRUST CSF incorporates healthcare-relevant federal and state regulations and standards into a single overarching security framework.

Read More
McAfee SECURE<sup>™</sup>

McAfee SECURE

InstaMed is regularly scanned for vulnerabilities by McAfee SECURE and is a member of their HackerSafe® program.

Read More
NACHA

NACHA

InstaMed is compliant with the NACHA Operating Rules, which determine the legal framework for the ACH Network. NACHA is the not-for-profit association that manages the development, administration and governance of the ACH Network.

Read More
PCI

PCI

InstaMed is certified as a Level One v3.1 Service Provider with the Payment Card Industry Data Security Standard (PCI DSS), as well as the Visa Cardholder Information Security Program (CISP) and MasterCard Site Data Protection (SDP) Program.

Read More
Secure, Redundant Data Centers

Secure, Redundant Data Centers

InstaMed operates state of the art secure, redundant, geographically dispersed data centers to offer superior levels of security and reliability.

Read More
SSAE16 SOC 1 and SOC 2 Examination

SSAE16 SOC 1 and SOC 2 Examination

InstaMed has completed the Statement on Standards for Attestation Engagements (SSAE) No. 16 SOC 1 and SOC 2 Type II, “Reporting on Controls at a Service Organization.” These standards are issued and governed by the American Institute of Certified Public Accountants (AICPA).

Read More
Thawte

Thawte

InstaMed uses TLS with 128 or 256-bit encryption using Thawte certificates to provide trusted, secure eCommerce connectivity.

Read More
Trustwave

Trustwave

InstaMed is audited and scanned for PCI compliance by Trustwave, the leading provider of data security and compliance services to all businesses in the payment industry including acquirers, service providers, third-party providers and merchants. This includes regular onsite assessment, monthly vulnerability scans and penetration testing.

Read More

Download PDF

Thank you for your interest in InstaMed. Please complete and submit the webform below and your PDF Download will become available.

  • Cancel

Thank you for your interest in InstaMed.

Please click the link below to download your PDF.

Download PDF

To learn more about InstaMed, please click here.