National Provider Identifier

The National Provider Identifier is here!

Background

The National Provider Identifier (NPI) is a new 10-digit identifier available from the Centers for Medicare & Medicaid Services (CMS). Under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the NPI must be used by covered entities to identify healthcare providers in standard transactions, including claims, eligibility inquiries and responses, claim status inquiries and responses, referrals and remittance advices. The NPI will replace other healthcare provider identifiers that are in use today. All health plans and all healthcare clearinghouses must accept and use NPIs by May 23, 2007 (small health plans have until May 23, 2008).

InstaMed has supported the NPI since our inception, but we are dedicated to ensuring a smooth transition for you and your business. Please expect to work closely with your InstaMed Customer Service Representative in preparation.

Getting your NPI

To obtain your NPI from CMS, you may apply online at https://nppes.cms.hhs.gov. A paper application is available at that link or by calling 1-800-465-3203 or TTY 1-800-692-2326.

Please visit http://www.cms.hhs.gov/NationalProvIdentstand for more information.

Sharing your NPI

As your gateway for healthcare transactions, InstaMed requires that you report your NPI to us. You may download and submit our NPI Submission Form via mail, fax or secure upload.

Health plans may require that you report your NPI before submitting transactions. Please contact the health plans with which you participate to determine requirements and reporting methods. Forms and links to information for some health plans are available at our Payer Information about NPI page.

Using your NPI

Modifications to your InstaMed account may be required depending on which healthcare transactions you are submitting, your submission method and file format. Upon receipt of your NPI, a customer service representative will contact you with a determination of whether any changes are required. If changes are required, InstaMed will provide a recommended course of action and timeline for ensuring compliance.

Again, please don’t hesitate to contact us with questions or comments. We remain committed to ensuring a high quality experience for you as we continue to simplify the healthcare payment process.

Contact

InstaMed Corporate Office
1880 John F Kennedy Boulevard
12th Floor
Philadelphia, PA 19103

Phone: (215) 789-3680
Fax: (215) 789-3690
Business Hours: Monday - Friday 7:00AM to 9:00PM ET

Customer Service
support@instamed.com

General Inquiries
info@instamed.com

Request a Demo
sales@instamed.com

Partner Program Inquiries
info@instamed.com

Product Feedback
productmanagement@instamed.com

Career Opportunities
careers@instamed.com

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