- Home
- Healthcare Providers
- Patient Billing
- Eligibility
- Estimator
- Identity Verification
- Patient Payments
- Batch eCheck
- Patient Portal
- Patient Billing
- Claims
- Remittance

Streamline Your Billing Process with Patient Friendly Statements
- Deliver statements electronically or by mail to your patients
- Enhance patient communication with customizable, easy-to-read patient statements
- Reduce costly errors with up-to-date patient address information
- Leverage the HFMA Patient Friendly Billing Standards
With customized, easy-to-read statements, InstaMed’s Patient Billing solution promotes clear patient communication, leveraging the HFMA Patient Friendly Billing Standards. Our statements display your personalized Patient Portal URL, allowing your patients to view statements and make payments online to accelerate your payments and reduce costs and time to collect. In addition, InstaMed supports address standardization and correction services as well as mail return management for easy, cost-effective billing.
InstaMed Online for Providers
We understand the difficulties of managing your healthcare and payment transactions across an assortment of software applications and websites. InstaMed Online can simplify your healthcare and payment transaction processing with our secure, cloud-based portal. No installation is required, and your data is available from any computer 24/7.
- Supports the diverse needs of a growing user community, totaling well over 200,000 providers from large enterprise health systems to medical practices
- Consistently described as "easy to use" and "valuable to my job" by surveyed customers and partners nationwide
- Available 24 hours a day and 365 days a year with 99.99% uptime
Patient Portal
70% of your patients pay their household bills online. Why not offer them a simple, convenient and secure way to pay their medical bills online too? With InstaMed's Patient Portal, it's easy for patients to view their statements online, pay their bills, enroll in electronic statements and much more.
- Personalized online portal configured with a unique URL for you
- Go Green by allowing patients to receive their statements electronically
- Enable patients to set up their own payment plans based on your specified billing policies
- Patients can access receipts for all payments processed on the InstaMed Platform
- Registered patients can securely save their card and checking account on file for added payment convenience
- Fully integrated with InstaMed Online, you will have access to real-time reporting and notification of patient web payments
- All healthcare and financial data are safe and secure in our fully compliant portal
InstaMed Connect
Connect to the InstaMed Platform and Healthcare Payments Network with InstaMed Connect. InstaMed Connect offers a comprehensive answer with the healthcare industry's first real-time and open Application Programmatic Interface (API) for healthcare and payment transactions. By integrating InstaMed Connect, you can quickly and easily add healthcare payment solutions such as eligibility, claims, patient payments, payment plans and other transactions to your systems while retaining a seamless user experience.
- Connect in both real-time and batch to a network of over 3,000 payers and all the major payment networks
- Integrate Single Sign On (SSO) and enable users to safely collect payments without logging in or re-keying patient information
- Integrate patient demographic information with HL7 and support a seamless user experience
- Minimize development time with an extensive suite of developer tools, including detailed API guides, code samples and playground environments
- Multiple ways to integrate using an open, standards-based approach, including EDI, XML, SOAP web services, SAML and more
- Meets the highest standards of availability, security and compliance for both healthcare and payment transactions
