“We integrated InstaMed Automated Eligibility with our patient accounting systems to support real-time and batch automated eligibility inquiries to InstaMed’s Network. Our patient volumes were steadily increasing, and like every healthcare provider we needed to work hard to collect the receivables and needed to acquire new electronic tools to eliminate the manual processes. Standard solutions such as phone calls or using health plan web sites to double key information was not a viable solution in our environment. InstaMed’s eligibility and benefit inquiry solutions have been integrated into our systems, are real-time capable and flexible enough to meet our business requirements.” - Stephen Badger, CEO, The George Washington University Medical Faculty Associates “We have been using InstaMed for our payment transactions, and the experience has far exceeded our expectations. InstaMed saved us 20% on our credit card processing costs and continues to go the extra mile to ensure that we are well taken care of and they are always available for our questions and requests. I would absolutely recommend InstaMed to anyone who wants to streamline their payment processing and save money.” - Dr. Barrett Noone, M.D., Plastic & Reconstructive Surgery Associates “We were exploring several options for our payment needs, and InstaMed proved to be the most effective complete offering. They brought us an immediate savings of almost 30% on our merchant processing fees and are also enabling us to offer our patients new options for payment. I highly recommend InstaMed and their excellent customer service team.” - Dr. David A. Bottger, M.D. “Having started a new solo psychiatric practice, I was initially concerned about accepting credit cards. However, over the first few months, as my balance due amount steadily rose, I decided to give it a try. I’ve found the services provided by InstaMed to be a wonderful addition to my practice. Payment is more convenient for my patients, and the system itself is very easy to use. It has allowed me to collect a far greater share of payments at the time of service, and even allowed patients, when paying later, to use their credit cards, again ensuring a quicker turnaround time in collections. The staff has been friendly, courteous and quick to respond with questions, even checking in several times over the first few months to make sure everything is going well. I’ve had a great experience with InstaMed and would highly recommend - Dr. Jeffrey Naser, M.D. “InstaMed is revolutionizing the way I do business. For several years, I had been hesitant to move towards electronic billing; however, InstaMed has made the daunting task easy. Their interface is simple to use. It has significantly reduced the time we spend preparing, printing, and mailing bills. Our rejection rates improved instantly, and we are now receiving payment on claims more quickly. My staff loves it. I love it. We couldn’t recommend InstaMed more highly.” - Dr. Chris Bernabei, D.C., Balance Health Center “InstaMed brought us additional savings on our already competitive monthly credit card processing terms and their team made sure that the approval and implementation process went very smoothly. They deliver - Syngcuk Kim, DDS, PhD - Chairman, Dept. of Endodontics - University of Pennsylvania School of Dental Medicine “I have been using InstaMed for my electronic claims submission and have found their platform to be both well built and easy to use. We are able to receive more immediate feedback on the status of our submitted claims, limiting the follow-up required by my staff. InstaMed has also been surprisingly cost-effective for my business. I am pleased to have made the switch to InstaMed and I recommend their capable team.” - Dr. James Farrell, D.C., Farrell Chiropractic “Working with InstaMed has been a very seamless process. As with all new procedures there are fears that it will not work properly or there will be problems with the system. With InstaMed it worked with the first try. The process has saved us time in posting payments, since the checks are direct deposit. I would definitely - Darla Sethman, Billing Manager, Prime Medical Group “We use InstaMed for electronic claims submission and payment transactions – and with great results. My staff has been very pleased with how easy their platform is to use – and I value the savings and new capabilities InstaMed has brought to my practice. We recently implemented their Patient Payment Portal – and now our patients can pay their balances at any time – from work or from home. InstaMed brings with it a high level of service and I recommend them to anyone.” - Dr. Daniel Collins, D.C., Collins Chiropractic Center “The value of InstaMed’s financial transaction services is unsurpassed. Their excellent support had me up and running on their intuitive website within hours. As a primary care physician, I offer my patients a wide variety of services under one roof. I’m happy to be dealing with a company that operates under the same philosophy – they give me a variety of EDI and financial transaction services so I don’t have to shop around!” - Dr. James L. Wright, MD, PhD, FAAFP “Over the years, our office has had a lot of experience with electronic billing, and not all of it has been positive. Our experience with InstaMed, however, has been tremendous. Their service level, responsiveness, - Dr. Barry Wahner, D.C., Wahner Chiropractic “We are using the InstaMed Integrated ERA/EFT solution and find the application very easy to use. And more importantly, it allows us to receive a payment from our payer along with the reconciled Electronic Remittance Advice so we know exactly what we are being paid for on the claims that have been adjudicated. - Madria Louis, Office Manager, Spartan Health SurgiCenter “I have been very pleased with InstaMed’s payment processing because they’ve saved me both time and money. I can collect payments and submit claims – all from the same desktop. - Dr. Zoltan Fischer, D.C., Fischer Chiropractic “We are using InstaMed for electronic claims processing, after years of submitting claims on paper. They have surpassed all of our expectations. InstaMed’s smart, hard-working team went the extra mile to ensure - Dr. Thomas Sacchetti, Ph.D., Diversified Psychological Resources “We were in a situation that required an immediate solution. After working with another vendor’s EDI application for two months, we were still unable to submit claims and our A/R was increasing. Something had to be done. We approached InstaMed, since they were already working with us for an Integrated ERA/EFT solution, and we asked if they could help with our claims submission. Not only were they able to help but InstaMed had us up and submitting all of our claims within two days. InstaMed demonstrated their expertise in understanding our needs, reacting quickly and working with us every step of the way. We have recommended InstaMed and their expert team to another biller who uses our same software.” - Dr. Jennifer K. Ripepi, M.D., Jennifer K. Pediatrics “InstaMed promised me savings and quick implementation when I was looking to add credit card processing - Dr. Raj Lalla, M.D., Plastic & Reconstructive Surgery “It has been a pleasure partnering with InstaMed. Our firm develops integrations with industry-leading healthcare software, and the success of these projects depends on many factors: the responsiveness of the other vendor, the quality of their product, their use of state-of-the-art technology, and their commitment to the success of each project. We have found InstaMed to excel in all of these areas. We highly recommend InstaMed to any practice, or software vendor, that desires the latest and most comprehensive EDI capabilities.” - Norman Efroymson, Micro-Office Systems, Inc. “After researching a number of payment processing solutions, our practice determined that InstaMed provided - Dr. Ronald Miller, M.D., Individual and Family Psychological Services “InstaMed has provided my practice with an industry leading payment solution dedicated to the healthcare - Dr. Ronald Lohner, M.D. “InstaMed has been such a professional group and a pleasure to work with, especially by taking the time to understand my current processes and how the InstaMed solution would best benefit my practice. I use the fully integrated InstaMed Payment and Healthcare solutions to input and submit my claims as well as process patient payments. Their customer service group has surpassed my expectations and has always provided me with superior service. InstaMed allows me to focus on the care I provide to my patients and not worry about my business operations.” - Dr. Peggy Osna Heller, M.D “InstaMed was able to simplify the entire payment process for my practice which in turn allows me to focus - Dr. Amy M. MacIntyre, M.D. “I originally reviewed the InstaMed solutions for their expertise in payment processing and have been extremely impressed with the ease of use, efficiencies and speed with which we were able to process our patients’ payments. In addition, InstaMed provides truly unique integrated healthcare and payment processing - Patricia Rubent, Carp Dental Associates “We are extremely pleased with the InstaMed solution and appreciate their deep understanding of the healthcare industry. We use InstaMed’s Claim Verification Services, as well as InstaMed’s Front and Back Office Payments solution. Since using InstaMed’s Claim Verification Services, our claims are submitted - Alaná Podorski, Iannelli Chiropractic Center “InstaMed has worked with me to provide a great payment processing solution. Not only am I confident that they have provided competitive and straight forward terms for my practice but they support the greatest variety of options for my patients to make payments. This has improved our cash flow and A/R balances, especially in providing a convenient and highly secure online payment solution for my patients. Rather than my staff taking time out of their busy day to key in and process payments, we can offer our patients the ability to make a payment through the InstaMed Patient Payment Portal solution. If you do not have InstaMed, I highly recommend working with them to determine how you can best improve your business processes.” - John Darr, LCSW “InstaMed has exceeded our expectations when it comes to supporting our payment processing requirements.
As a billing service, we represent a number of physician groups who depend on us to provide industry leading support and services, and InstaMed has helped us maintain our high standards with their leading-edge payment processing solutions. Our staff has been very pleased with InstaMed’s robust configuration options, ease-of-use, and unique reporting capabilities. We can view and report on any payment - Alex Wang, President, Medi-Tech
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