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Be a Better Communicator: How to Set Patient Expectations and Get Paid

The healthcare landscape is changing as patient responsibility continues to increase and providers are relying on patients – rather than only payers – for more of their revenue than ever before. Yet, the healthcare payments…
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Payer Security Focus: Anti-Money Laundering

Every month, the Payer Security Focus breaks down a different topic in security and compliance with information relevant to payers and actionable steps to help build a more robust security and compliance program at their…
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The Power of Payment Automation – A Customer Success Story

Increasing patient responsibility is becoming more prominent in healthcare than ever before. More patients are enrolling in high deductible health plans (HDHPs), which require patients to pay a minimum deductible amount before their…
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What Vegas Can Teach Healthcare About Tokenization

Next week, I’ll be heading out to Las Vegas to attend HIMSS18. While packing my bags, I started thinking about all of the giant, glittering casinos that inhabit the Vegas strip. I’m not a gambler, but casinos pique my interest…
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Checklist to Make Your Time at HIMSS18 Count

Every year, HIMSS hosts the largest gathering of healthcare IT professionals from around the globe. Last year’s conference had more than 40,000 attendees and nearly 1,500 exhibitors. Just by the sheer size of it all, HIMSS…
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Buried in Member Inquiries Right Now? Wellness Programs Won’t Help

The promise of direct-to-consumer solutions – think: wellness incentive programs – is great. Most operate under the theory that if members are actively engaged in maintaining their health, then they will be invested in achieving…
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