InstaMed Blog
Deirdre Ruttle
Senior Vice President of Strategy and Communications
Deirdre leads strategy and communications at InstaMed. She is passionate about improving the healthcare payments experience for all stakeholders by eliminating paper, simplifying complex processes and delivering consumer-friendly, digital payment experiences. Her experience and expertise include a deep focus in the areas of healthcare payment trend research, market segmentation and analysis and digital marketing.
Learn more about InstaMed’s management team.

The InstaMed Healthcare Payments Summit is the only event that brings together providers, payers and healthcare IT systems in one place to discuss healthcare payments. Conference attendees have the opportunity to learn from industry leaders, gain insight into the latest trends in healthcare payments, engage colleagues from the InstaMed Network and focus on professional development.

If you haven’t had the chance to join us before, the summit is a unique opportunity to shape a new healthcare payments experience through learning and collaboration. Each breakout track is designed carefully to give you immediate, actionable takeaways. While viewing the agenda, you will also notice a variety of session formats including intensive workshops, panel discussions, speaker seminars and keynote presentations.

Diving deeper into the curriculum, you won’t want to miss the following 7 highlights of the InstaMed Healthcare Payments Summit 2020.

1. Hit the Ground Running With Pre-Summit Workshops

Pre-summit workshops offer the opportunity to explore additional areas of focus within a smaller group. Our list of pre-summit workshops is growing, but current sessions include Exploring Trends in Value Based Care, Professional Development with Grace Killelea, and Payment Matters: Live! These workshops are available at no additional charge, but pre-registration is required.

2. Gain Insight From Two Inspiring Keynote Speakers

The opening keynote for the InstaMed Healthcare Payments Summit 2020 will be delivered by the notable Billie Jean King. As one of the 20th century’s most respected and influential people, Billie Jean King has long been a champion for social justice and equality. Her opening message will complement the summit’s themes including driving change, innovation and advancement in the healthcare payments industry. Ending the summit on a high note, healthcare leadership trainer Joe Mull, M.Ed, CSP will ensure that you walk away energized and as a stronger teammate. Mull speaks and writes on cultivating commitment in the workplace.

3. Discover Cutting Edge Payments Innovation

The Innovation Lab delivers a glimpse into the ultimate healthcare payments experience of today… and beyond. This interactive experience offers summit attendees the opportunity to connect with InstaMed product experts and discover cutting edge healthcare payments innovation.

4. Expand Your Network

The InstaMed Healthcare Payments Summit draws healthcare professionals from across the country. We encourage attendees to take advantage of this awesome networking opportunity and make waves for yourself and your organization. Plus, get direct access to InstaMed leadership for answers to all your InstaMed questions.

5. Explore Ten Years of Healthcare Payment Trends

Join us as we celebrate the ten year anniversary of the Annual Trends in Healthcare Payments Report! For ten years, we have collected, analyzed and released insightful data that proves why healthcare needs to deliver on consumer demands. Based on survey results and data from the InstaMed platform, we know that consumers are more and more interested in mobile experiences and the ability to pay and manage all of their healthcare bills in one place.

6. Learn From the Best in the Industry

Every year, we create a summit agenda that features a variety of topics and speakers. Some highlights from the 2020 agenda include: The New Disruptors: Educated, Informed Healthcare Consumers with Matt Marek of Further, How to Train and Motivate Your Billing and Collections Team with Kevin Pawl and David Gates of Boston Children’s Hospital and Rolling Out a Patient Engagement Program: Lessons and Resultsled by Matt Hartzler of ATI Physical Therapy.

The program is being submitted for review and approval of continuing education (CE) credit hours for use in fulfilling the continuing education requirements of the Certified Professional in Healthcare Information and Management Systems (CPHIMS) or the Certified Associate in Healthcare Information and Management Systems (CAHIMS).

7. Cheesesteaks, Rocky and the Liberty Bell… Oh My!

In addition to education sessions, the InstaMed Healthcare Payments Summit 2020 offers a unique opportunity to explore the city of Philadelphia. Attendees can participate in a historical sightseeing trolley tour with the group and attend our Annual InstaMed Network Bash held at Reading Terminal Market.

So, what are you waiting for? Block your calendars and book your travel to the Westin Hotel in Philadelphia, May 5-6, 2020. Early-bird pricing will be over before you know it – now through January 31!

Register Now!

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Join Us at the InstaMed Healthcare Payments Summit 2020

Discover billing and payment innovations and learn how to be a force for change in healthcare payments!



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