HealthReach of Wyoming was founded in 1985 by an emergency room doctor and remains a leading provider of urgent care services in Cheyenne, Wyoming.
"The integrated payments with Experity and InstaMed has increased our efficiency at HealthReach
tremendously. The information we need for payments is in Experity when we need it, thanks to InstaMed."
Sue Anderson
Billing and Insurance Specialist
HealthReach
THE CHALLENGE
HealthReach was sending up to three statements to collect one payment from patients but still had a large amount of past-due account receivables. All of this was costing HealthReach valuable time, effort and resources to collect.
OUR SOLUTION
HealthReach leverages InstaMed to automatically collect from patients after just one statement, guaranteeing all payments are received while delivering a simple, user-friendly experience to patients. Plus, InstaMed seamlessly integrates with their practice management system, Experity.
RESULTS WITH INSTAMED
Cut statement costs |
50% |
Patient payment collections are automated |
90+% |
Reduction in A/R over 90 days |
50% |
Patient adoption rate of saved cards on file |
100% |
Decrease in posting time with integrated payments |
90% |