Good Samaritan Hospital is a community healthcare facility that has been a healthcare leader in Indiana and Illinois for more than 100 years.
"InstaMed enabled us to design the statements ourselves to
ensure that our patients easily understand the amount they owe and their payment options."
Laura Grove,
Patient Accounts Application Analyst
Good Samaritan Hospital
THE CHALLENGE
Good Samaritan could not rely on the delivery of its patient statements and was using cumbersome, error-prone processes to accept patient payments.
OUR SOLUTION
With InstaMed, Good Samaritan streamlined its patient billing and payment card processing to save time and money. RESULTS WITH INSTAMED
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Reduction in patient statement costs
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25% |
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Reduction in administrative time to process patient card payments
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90% |
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Ensuring payment without spending time following up with high-deductible patients
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