Providers
Sierra Pacific Orthopedics logo

Sierra Pacific Orthopedics faced significant increases in patient responsibility as the average deductible for single coverage doubled from 2010 to 2016 (Kaiser Family Foundation). The practice needed a way to increase collections without significant staff work and with support for integration with NextGen® Enterprise PM (formerly NextGen® Practice Management).

Sierra Pacific Orthopedics implemented the InstaMed Auto Payment Collect™ solution to securely save a payment card before or during a patient’s visit and automatically collect any patient responsibility. InstaMed’s integration with NextGen Enterprise PM allowed for a seamless, fast implementation with minimal staff involvement.

SPOC Case Study Graphic 80 percent
Over 80% of patient payments collected after claim adjudication were automated in the first year
SPOC Case Study Graphic 44 percent
44% reduction in A/R over 90 days in a two-year period with a 16% reduction in overall days in A/R
SPOC Case Study Graphic 35 percent
35% decrease in bad debt

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