RevCycleIntelligence features InstaMed’s Ninth Annual Trends in Healthcare Payments Report.
Read the full article, 90% of Providers Use Paper, Manual Process for Patient Collections, in RevCycleIntelligence. Below is an excerpt from the article.
Ninety percent of healthcare providers still use paper and manual processes for patient collections, resulting in slower and less successful payment collection, a new survey shows.
The findings from the survey representing over 100,000 providers nationwide are included in InstaMed’s ninth annual Trends in Healthcare Payments Report. This year’s report revealed that 69 percent of providers experienced an increase in patient financial responsibility from 2017 to 2018, with the total volume of patient payments growing by 67 percent from three years prior.