Providers

Case Studies

Urology Clinics of North Texas Increases Online Payments by 8x

Background: Urology Clinics of North Texas is made up of practices of premier urology groups located in the greater Dallas and Fort Worth Texas areas.

Challenge: Urology Clinics of North Texas wanted to reduce their print and mail costs and increase online payments and eStatement adoption.

Solution: Urology Clinics of North Texas partnered with InstaMed to leverage the Patient Engagement Program.

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What is the Patient Engagement Program?

The InstaMed Patient Engagement Program takes a comprehensive approach to working with organizations to optimize

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Dermatology LTD Increases Online Payments by 7x in Three Months With InstaMed

Background: Dermatology LTD is an independent, physician-owned medical practice based in Media, PA. The two-location practice is made up of 10 physicians.

Challenge: Dermatology LTD wanted to receive patient payments more efficiently and reduce the overall costs associated with billing and payments.

Solution: Dermatology LTD partnered with InstaMed to leverage the InstaMed Patient Engagement Program, which delivers a comprehensive approach to driving online payment and eStatement adoption.

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“It’s very encouraging to see so many patients using the

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Dallas Nephrology Associates Increases eStatement Enrollment by 4x With the InstaMed Patient Engagement Program

Dallas Nephrology Associates (DNA) is a national leader in delivering comprehensive care for patients with kidney disease, transplants and hypertension. DNA includes 25 locations, 95 providers and employees, and serves over 14,000 patients each year. DNA felt the effects of increasing patient responsibility and confusion in the form of high patient A/R. The practice found that many patients didn’t understand what they owed or how they could pay. As a result, the practice experienced high print and mails costs from sending out multiple statements per patient balance to collect.

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Healthcare Administrative Partners Increases Online Patient Payments by 20% in Two Months With InstaMed Patient Engagement Program

Healthcare Administrative Partners (HAP) is an outsourced medical billing services provider based in Media, PA with a client base consisting primarily of radiologists. They bill for over 40 clients in nine different states. Since its founding in 1995, HAP’s primary goal has been to continually improve their clients’ revenue performance while reducing their compliance risks. HAP processes over 10,000 radiology procedures every day, with a 98.6% score from their clients for great customer service.

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Large Ophthalmology Clinic Sees 7x Increase in Online and Mobile Payments

Grand Traverse Ophthalmology Clinic (GTOC) has seven ophthalmologists, four optometrists and three locations in Michigan. As users of NextGen® Practice Management, GTOC recently implemented InstaMed for integrated payments through multiple channels, including point of service, online, mobile and through their patient portal to increase collections. They also implemented automated posting and bank account reconciliation to cut administrative costs and save staff time.

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American Health Network Cuts Costs With Integrated Payments

American Health Network (AHN) is Indiana’s largest physician-owned group practice with over 70 offices and more than 200 primary care physicians and specialists in Indiana and Ohio. The organization is driven with the visionary purpose of providing high-quality, cost-effective care, supported by a robust electronic infrastructure in our quest to provide exceptional care to its patients.

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Hospital

500,000 total inpatient and outpatient visits a year
Total Value Created = $3,500,000

Billing Service

300,000 billed claims a year
25 Hospital or Office Based Clients
Total Value Created = $900,000

25 Doctor Practice

90,000 patient visits a year
Total Value Created = $400,000

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