At point-of-sale touchpoints (when a consumer pays in-person) in organizations across the country, consumers have gradually learned the new process of inserting their credit cards, rather than swiping. However, as consumers adjust to this new way to pay, they are frequently bombarded with a message telling them the opposite: “Chip function unavailable. Please swipe card.” They’re seeing this confusing message because, though the business purchased an EMV-enabled card device, they still cannot accept EMV transactions.
Remind Me What EMV Is Again:
Offering patients multiple ways to pay is the best way to engage patients in the payment process and maximize your patient payment collections. However, new payment options can lead to increased security risks if providers do not take the proper precautions. With data breaches threatening serious financial and reputational repercussions, providers should look for ways to enhance security and protect sensitive payment information.
Here are three opportunities to enhance payment security at your practice:
Many providers accept credit cards in the office
Welcome to the Security Corner
Welcome to the first installation of InstaMed’s Security Corner, a monthly blog feature discussing important topics in compliance and security with me, Noah Dermer. I came to InstaMed in 2015 to join the Security and Compliance team. Previously, I was the Chief Security Officer at Epic Systems, where one of my responsibilities was building security into Epic’s enterprise applications. As Security Officer at InstaMed, my goal is to support our security and compliance mission as well
Guest Blogger: Jeff Lin, Senior Vice President of Product Management, InstaMed
Recently, I wrote an article about how the healthcare industry faced a massive shift with the “other” October 2015 deadline: the EMV fraud liability shift. While many were focused on the ICD-10 transition, I listed the essentials to how EMV works and what providers could do to prepare.
October 1, 2015 has come and gone, but I am still hearing confusion and misinformation in the industry regarding how to manage the
Consumer payment channels are expanding rapidly with new technology, allowing consumers to pay virtually anywhere, from any device and in any way they choose. With the expansion of payment channels comes greater risks to the consumers and to the merchants who accept the payments. Payment security also continues to innovate, giving merchants new tools to protect cardholder data, prevent fraud and also protect their businesses from the risk of a data breach. As healthcare organizations evolve to accept more payment