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InstaMed Blog Archives

HATCX Selects InstaMed to Power the Consumer Healthcare Payments Experience

PHILADELPHIA, PA and NEWPORT BEACH, CA (October 22, 2018) — InstaMed, healthcare’s most trusted payments network, announced today that HATCX selected InstaMed to power the consumer healthcare payments experience. InstaMed’s Member Payments solution will enable HATCX to embed payment functionality into its app. Consumers will be able to pay their healthcare bills using a digital wallet, and providers will receive the payments through the InstaMed Network.

HATCX seeks to make the consumer’s experience full circle—from finding a doctor, to scheduling an

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Buried in Member Inquiries Right Now? Wellness Programs Won’t Help

The promise of direct-to-consumer solutions – think: wellness incentive programs – is great. Most operate under the theory that members who are actively engaged in maintaining their health will be invested in achieving better health outcomes leading to fewer doctor visits and ultimately to lower costs. This study thoroughly debunked that theory, finding that wellness programs had zero return on investment. (The study specifically examined wellness programs in the workplace, but the results are so clear that they can and

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3 Resolutions to Push Payers Into the Digital Age

For years, industry experts have been proclaiming that consumerism will be the wave of the future in healthcare. However, that prediction is now a reality. For payer organizations, “business as usual” will now mean connecting with members on their terms – digitally. But, there’s no reason to reinvent the wheel. Instead, payers can look to leaders in other industries who have already set a high bar for digital interactions with consumers. Here are three resolutions to help payers finally enter

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