The InstaMed Healthcare Payments Blog

Redefining the Price Transparency Debate in Healthcare: Set Payment Expectations for Consumers – Part Two

In our previous blog post, we laid out the debate surrounding price transparency in the healthcare industry, including support for the “restaurant model” that enables consumers to view the total price of healthcare services in advance just like a menu.

Using the “restaurant model” to display prices does not fit the healthcare industry. If it were as easy as just displaying prices, the debate would have been over long ago. Instead, the “hotel checkout model” is more appropriate for healthcare. In…
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Redefining the Price Transparency Debate in Healthcare: Set Payment Expectations for Consumers – Part One

Up for Debate: Price Transparency in Healthcare

The prices of healthcare services and how they are displayed are hot topics of debate in healthcare, especially as consumer responsibility increases due to the shift to high-deductible health plans – leading to a demand for transparency in healthcare prices.

Point: Display a Menu of Healthcare Prices for Consumers

Countless articles have been published in support of the “restaurant model” for price transparency. Most notably, Time magazine published Bitter Pill: Why Medical Bills Are Killing Us…
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Infographic: Benefits of an Integrated Network in the Healthcare Payments Process

The end-to-end healthcare payments process involves countless transactions among multiple players across various touch points. A healthcare payments network connects the entire industry to simplify the end-to-end process all in one place – saving providers, payers and patients time and money.

View the infographic below to learn how a network simplifies the healthcare payments process.

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The views expressed within posted comments do not necessarily reflect the views or opinions of InstaMed.


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The Latest Innovation in Payment Security for Healthcare

Consumer payment channels are expanding rapidly with new technology, allowing consumers to pay virtually anywhere, from any device and in any way they choose. With the expansion of payment channels comes greater risks to the consumers and to the merchants who accept the payments. Payment security also continues to innovate, giving merchants new tools to protect cardholder data, prevent fraud and also protect their businesses from the risk of a data breach. As healthcare organizations evolve to accept more payment…
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Infographic: Trends in Healthcare Payments

The healthcare payments industry is changing rapidly due to consumerism and regulatory mandates.  InstaMed released the fourth annual Trends in Healthcare Payments Report showcasing data based on billions of healthcare payment transactions and surveys of thousands of providers, payers and consumers nationwide.  Here are the highlights:

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The views expressed within posted comments do not necessarily reflect the views or opinions of InstaMed.


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Redefining Consumer Engagement for Health Plans: Simple Transactions

Premium. Deductible. Coinsurance. Co-payment. As a consumer of healthcare, can you accurately define these healthcare terms? If the answer is “no,” you are not alone.

According to a Philly.com article, Insurer finds need to educate public about terms, an overwhelming majority of consumers are struggling to understand these healthcare terms. In the article, one consumer is quoted as saying, “Nobody understands healthcare.” This confusion will only increase with the millions of consumers enrolling in health plans through public and private exchanges…
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