The InstaMed Healthcare Payments Blog

The Top 3 Essentials of Payment Security in Healthcare

Guest Blogger: Jeff Lin, Senior Vice President of Product Management, InstaMed

The Washington Post has deemed 2015 “the year of the healthcare hack” with multiple large-scale breaches already compromising the data of more than 100 million U.S. consumers. An issue compounding healthcare’s vulnerability is the rapid increase of consumer payment responsibility since the Affordable Care Act (ACA).

Healthcare organizations are seeking ways to connect electronically with consumers to streamline the payments process, improve cash flow and ensure data security, which can significantly…
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Trends in Consumer Healthcare Payments

The healthcare payments industry is changing rapidly due to the shift to a more consumer-centric service model. InstaMed released the fifth annual Trends in Healthcare Payments Report showcasing data based on billions of healthcare payment transactions and surveys of thousands of providers, payers and consumers nationwide. Download the report: www.instamed.com/trends.

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Why Healthcare Needs Apple Pay

Guest Blogger: Chris Seib, CTO and Co-Founder of InstaMed

Apple Pay has grown to 700,000 locations in the six months since its initial release in September 2014. Of these merchants accepting Apple Pay, consumer adoption of this payment type has increased rapidly as well, with major retailers reporting up to a 400 percent increase in Apple Pay transactions.

It would seem the rapid success of Apple Pay is attributed to simply offering consumers the ability to make payments from their mobile device.…
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The New Year’s Resolution for Healthcare Organizations: Understand Compliance and Security in Payments

As every new year begins, consumer deductibles reset to their annual maximum amount that can range on average from $1,000 to $2,000 – up nearly 50% since 2009 (Kaiser Family Foundation). To prepare for increased consumer collections, healthcare organizations must evaluate their collection methods to ensure these consumers can quickly and conveniently make their payments, and more importantly, that their payments are secure.

We discussed in a previous blog post the latest innovations in payment technology and security, as well as…
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Redefining the Price Transparency Debate in Healthcare: Set Payment Expectations for Consumers – Part Two

Guest Blogger: Bill Marvin, President & CEO, InstaMed

In our previous blog post, we laid out the debate surrounding price transparency in the healthcare industry, including support for the “restaurant model” that enables consumers to view the total price of healthcare services in advance just like a menu.

Using the “restaurant model” to display prices does not fit the healthcare industry. If it were as easy as just displaying prices, the debate would have been over long ago. Instead, the “hotel checkout…
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Redefining the Price Transparency Debate in Healthcare: Set Payment Expectations for Consumers – Part One

Guest Blogger: Bill Marvin, President & CEO, InstaMed

Up for Debate: Price Transparency in Healthcare

The prices of healthcare services and how they are displayed are hot topics of debate in healthcare, especially as consumer responsibility increases due to the shift to high-deductible health plans – leading to a demand for transparency in healthcare prices.

Point: Display a Menu of Healthcare Prices for Consumers

Countless articles have been published in support of the “restaurant model” for price transparency. Most notably, Time magazine published Bitter…
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