Overview
InstaMed, a J.P. Morgan company, powers a better healthcare payments experience on one platform that connects consumers, providers and payers for every healthcare payment transaction. InstaMed’s patented, private cloud-based technology securely transforms healthcare payments by driving electronic transactions, processing payments and moving healthcare data seamlessly, and improving consumer satisfaction. Consumers, providers and payers benefit from InstaMed’s exclusive focus on healthcare, integration into any healthcare IT system, robust analytics and proven scale.
A New Chapter
We are excited to share a significant milestone in our mission to simplify healthcare payments. JPMorgan Chase & Co. announced its acquisition of InstaMed Holdings, Inc. (InstaMed) on July 24, 2019. InstaMed is now a wholly-owned subsidiary of JPMorgan Chase Bank, N.A. (JPMorgan Chase). We couldn’t be more excited to invest in and expand the InstaMed Network, accelerate our consumer reach and deepen our commitment to innovation. Learn more here.
A Word From Our Founders…
When Chris Seib and I founded InstaMed in 2004, we set out to simplify healthcare payments for all stakeholders. This mission is more relevant today than ever before. Our passion has never been stronger, and we share this passion with our team of 275 healthcare payments experts. In the ever-changing landscape of healthcare payments, our goals remain simple and clear: to make money move seamlessly; to deliver an excellent consumer experience; to keep all data safe; and to simplify the end-to-end healthcare payments process. The InstaMed Network thrives on collaboration with providers, payers, consumers and healthcare IT vendors to relentlessly innovate in the healthcare payments space and ultimately lift up the entire healthcare economy.
– Bill Marvin, President and CEO
Security and Compliance
InstaMed owns and operates a 24/7/365 technical and operational infrastructure with over 99.9% uptime. InstaMed is compliant, independently certified and audited at the highest levels for both healthcare and payment processing, including the following certifications and accreditations:
- Registered with Visa and Mastercard and independently certified as a Payment Card Industry Data Security Standard (PCI DSS) Level One v3.2 Service Provider
- The first company to receive financial (FSAP) and healthcare (HNAP) accreditations from the Electronic Healthcare Network Accreditation Commission (EHNAC)
- PCI-Validated P2PE v2.0 Solution Provider
- Certified for Health Information Trust Alliance (HITRUST) Common Security Framework
- EMV certified with Visa, Mastercard, Discover and American Express
- Compliant with the Health Insurance Portability and Accountability Act (HIPAA)
- Certified by the CAQH Committee on Operating Rules for Information Exchange (CORE)
- Compliant with the National Automated Clearinghouse Association (NACHA)
- Completed the Statement on Standards for Attestation Engagements (SSAE) No. 18 SOC 1 and SOC 2 Type II
- Compatible and compliant with the Employee Retirement Income Security Act (ERISA)