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InstaMed, a wholly owned subsidiary of JPMorgan Chase Bank, N.A. (“the Bank”), contracts with healthcare providers to offer services that involve processing medical, health insurance and payment information. This information is protected under the Health Insurance Portability and Accountability Act (HIPAA) and other federal and state laws. As a HIPAA business associate of your healthcare provider(s), InstaMed may use and disclose your protected health information only as permitted by HIPAA, InstaMed’s agreement with your provider and your provider’s privacy policy. In some instances, this includes sharing protected health information with other parts of the Bank to process payments, comply with banking laws and for other permitted purposes. For more information on how J.P. Morgan protects your privacy, please refer to our Privacy Policy ( Please note that J.P. Morgan’s policy covers a variety of products and services delivered to clients around the world. Consequently, some elements of the policy are not relevant to InstaMed’s business activities. J.P. Morgan and InstaMed do not use your protected health information to market products and services to you.

For information on your privacy rights under HIPAA, please contact your healthcare provider(s).

InstaMed Communications, LLC
Privacy Officer
1880 John F Kennedy Boulevard
12th Floor
Philadelphia, PA 19103

Revised and in effect April 7, 2022