Sierra Pacific Orthopedics faced significant increases in patient responsibility as the average deductible for single coverage doubled from 2010 to 2016 (Kaiser Family Foundation). The practice needed a way to increase collections without significant staff work and with support for integration with NextGen® Enterprise PM (formerly NextGen® Practice Management).
Sierra Pacific Orthopedics implemented the InstaMed Auto Payment Collect™ solution to securely save a payment card before or during a patient’s visit and automatically collect any patient responsibility. InstaMed’s integration with NextGen Enterprise PM allowed for a seamless, fast implementation with minimal staff involvement.
Over 80% of patient payments collected after claim adjudication were automated in the first year
44% reduction in A/R over 90 days in a two-year period with a 16% reduction in overall days in A/R
