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Sierra Pacific Orthopedics faced significant increases in patient responsibility as the average deductible for single coverage doubled from 2010 to 2016 (Kaiser Family Foundation). The practice needed a way to increase collections without significant staff work and with support for integration with NextGen® Enterprise PM (formerly NextGen® Practice Management).

Sierra Pacific Orthopedics implemented the InstaMed Auto Payment Collect™ solution to securely save a payment card before or during a patient’s visit and automatically collect any patient responsibility. InstaMed’s integration with NextGen Enterprise PM allowed for a seamless, fast implementation with minimal staff involvement.

SPOC Case Study Graphic 80 percent
Over 80% of patient payment collections are automated
SPOC Case Study Graphic 44 percent
44% reduction in A/R over 90 days
SPOC Case Study Graphic 35 percent
35% decrease in bad debt
SPOC Case Study Graphic 35 percent
41% eStatement adoption
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