BILL MARVIN – President, Chief Executive Officer and Founder – Before founding InstaMed, Bill was an executive in Accenture’s Health and Life Sciences practice. Bill worked with senior executives at clients such as UnitedHealth Group, U.S. Dept of Treasury, WellPoint Health Networks and other large blues plans where he developed strategies and led projects in the areas of transaction processing, web-portals, provider adoption and medical management. Bill was also the founder and CEO of CareWide, which developed Microsoft-based software for managing provider offices and was acquired by Amicore, a joint venture of Microsoft and Pfizer, and now is a part of AllScripts. Bill graduated from the University of Pennsylvania with a BA in Economics and was a member of the varsity squash team. Bill has been involved as a member and active board member with several not-for-profit organizations.
CHRIS SEIB – Chief Technology Officer and Founder – Before founding InstaMed, Chris was an executive in Accenture’s Health and Life Sciences practice. Chris focused on architecting and delivering portal and connectivity solutions at clients such as UnitedHealth Group, WellPoint Health Networks and many regional health plans. Chris has managed large teams of people in multi-project initiatives such as eCommerce development, software application development and operations. Additionally, Chris has been involved in strategic development efforts regarding government health initiatives, consumer-directed health plans and direct connectivity between providers and payers. Chris has certifications and expertise in Programming, Architecture, Microsoft Technologies, Database Technologies, Networks, Network Architecture, Security and Project Management. Chris graduated Cum Laude from Harvey Mudd College with a BS in Engineering and a minor in Economics. Chris was also a member of the Tau Beta Pi Engineering Honor Society, captain of varsity water polo and an All-American. Chris is an active board member on the Board of Trustees of Harvey Mudd College and the Newport Beach Junior Lifeguard Foundation, and is an avid fan of water sports including boating and surfing.
MARK KRAPELS – Chief Operating Officer – Before joining InstaMed, Mark was Director of Global IT Infrastructure at Shire Pharmaceuticals, a global specialty biopharmaceutical company with annual sales of over $2 billion. At Shire, Mark led the initiative to consolidate and centralize IT Infrastructure Services in Shire’s new North American headquarters for the global delivery of Shire’s IT services. Several multi-billion dollar acquisitions were integrated into this new infrastructure, which enabled Shire to support its rapid growth. Prior to Shire, Mark was an executive in Accenture’s Global Architecture and Core Technology group, where he specialized in IT Operations, Outsourcing and IT Service Management/Delivery. The majority of Mark’s clients were large global companies in the healthcare/life sciences and financial services industries. Mark graduated Cum Laude from the Delft University of Technology in The Netherlands with a MS in Electrical Engineering with a specialization in Telecommunications. He also completed a research program on high-speed indoor wireless data communications at King’s College London, UK, the results of which have been published and presented at several IEEE conferences. In his free time, Mark enjoys racquet sports, traveling and spending time with his wife and children.
KEN MACNEAL – Chief Administrative Officer and Treasurer – Ken graduated from the Wharton School of the University of Pennsylvania with a Bachelor of Business Administration degree with concentrations in Accounting and Management. He spent the next four years with KPMG in the Assurance Services group. During his KPMG career, he was a Sr. Accountant performing financial audits on various types of organizations, and then a Senior Consultant in the Information Risk Management (IRM) practice. In the IRM practice as a Certified Information Systems Auditor, Ken focused on IT security analysis and consulting, specializing in SAS70 and general control reviews. Some of his KPMG clients included Keystone Mercy Health Plan, Temple University Health System, Rohm & Haas, Airgas, SEPTA, York and Rollins Trucking. Ken also worked for EDS Corporation in their consumer loans and lines of credit outsourcing group. In this capacity, he spent four years in various operational and project leadership roles developing operational processes, driving productivity improvement, performing financial analysis and resolving client’s business issues and risks. Ken has also invested in residential real estate, acting as accountant and property manager for his own rental properties. Ken is a member and active board member of several not-for-profit organizations. In his leisure time, Ken enjoys attending Celtic events, personal watercraft, motorcycles and antique convertibles.
DAVID STRIDER – Executive Vice President of Business Development – David has over 30 years of experience as an executive in the payment industry. Before joining InstaMed, David was the Executive Vice President of Elavon, (formerly NOVA Information Systems, a subsidiary of US Bancorp) where he was responsible for Global Operations, North America Business Development and Strategic Planning. At Elavon, he had P&L responsibility for over $200 billion in Visa/MasterCard merchant sales. In this capacity, he led sales distribution via 1,500 financial institutions, 150 MSP’s, 200 VAR’s and national associations to generate 120,000 new accounts per year. Prior to Elavon, David was Chairman & Managing Partner of Banc One Payment Services and President of Banc One POS Services Corporation (now JP Morgan Chase). Prior to Banc One, David was Vice President of Merchant & Acquirer Relations for MasterCard International, Division Vice President and General Manager of Merchant Acquiring for National Data Corporation, and Vice President of Merchant Acquiring for First National Bank of Maryland, where David started his career in 1977. David has served on both the MasterCard and Visa Acquirer Councils for a combined 14 years. David graduated with a BS in Business Administration from Towson University in Maryland. In his free time, David enjoys boating and spending time with his wife and two children.
FRANK ADAMS – Vice President of Finance and Accounting – Frank brings to InstaMed over 20 years of financial, accounting and operational experience. Prior to joining InstaMed, Frank was the Vice President of Finance and Treasurer at Arbinet Corporation, a leading telecommunication exchange and internet-based provider of international voice, data and managed communication services for fixed, mobile and wholesale carriers. Frank was instrumental in Arbinet’s successful IPO in 2004. Additionally, he led Arbinet’s Sarbanes Oxley compliance, risk management and treasury functions. Prior to Arbinet, Frank worked with various companies in the gift and collectible industry, including Cast Art Industries, where he was Chief Financial Officer. Frank began his career with Arthur Andersen in their Philadelphia, PA, office. Frank has an MBA from Rutgers University and a BS from Dickinson College. He is a member of the AICPA and PICPA. In his free time, Frank enjoys spending time with his wife and two children, family and friends, and playing volleyball.
KEVIN CHAPMAN – Vice President of Services – Before joining InstaMed, Kevin was a Vice President at MedQuist, the largest user of speech recognition technology in the world and a leading provider of integrated clinical documentation solutions for the U.S. healthcare system. At MedQuist, Kevin created and managed the Business Process Engineering team and delivered on several key strategic initiatives. Kevin was also responsible for driving sales effectiveness through market analysis and improved sales tools. Prior to MedQuist, Kevin managed the Information Technology team for Brokerage Concepts, Inc. (BCI), the largest privately owned third party administrator (TPA) of health benefits (acquired by HealthNow, a Blue Cross/Blue Shield company). At BCI, Kevin was responsible for managing all EDI processing, including the reengineering of all claims processing to accept electronic claims and convert paper claims to EDI. Prior to BCI, Kevin was a Senior Consultant developing custom software solutions and a Quality Control Engineer in the aerospace manufacturing industry. Kevin graduated with a BS in Mechanical Engineering from Worcester Polytechnic Institute in Worcester, MA. In his free time, Kevin enjoys playing tennis, hiking and skiing with his wife and children.
JEFF LIN – Vice President of Product and Marketing – Before joining InstaMed, Jeff was an executive in Accenture’s Health and Life Sciences practice, where he led several large enterprise projects focused in business strategy and systems integration for multiple Fortune 100 companies. Jeff’s experience and expertise include a deep focus in the areas of sales and marketing, product management, business intelligence, project management and operations. Jeff graduated from UCLA with a B.S. in Microbiology and Molecular Genetics. In his free time Jeff enjoys spending time with his wife, finding hidden dining gems and is an avid fan of any sports activity on the beach.