• InstaMed stands out as an operator of a single proprietary network..."
    Red Gillen, Bank Technology News
  • "...we're collecting payments before our patients even leave the office…"
    Rosemary Jacobs, M.S.N., Millington Family Medicine
  • "...giving our patients an easy payment experience while ensuring that we receive timely payments…"
    Barbara Bouley, Office Manager, Comprehensive Counseling Connections
  • "...our staff spent hours each day on the claims submission process...Today, this process takes us minutes…"
    Toni Garland, Office Manager, Eastside Pediatrics
  • "We have accelerated our patient payments by 44% and reduced costs with a time savings of 20 hours per week..."
    Mary Oomen, Patient Financial Service Manager, North Ottawa Community Hospital
  • "We're receiving payer payments two to three times faster - reduced from 20-45 days to 7-21 days..."
    Leann DiDomenico, Administrative Director, Performance Pediatrics
  • "We've significantly reduced our claim denials and saved 60 hours of administrative work per week!"
    Judy Downing, Billing Director, Holly Springs Pediatrics
  • "We've cut our patient bad debt in half and reduced our payment processing time by 50%..."
    Keith Campanelli, CFO, Austintown Pediatrics
Read More

InstaMed Online for Providers

Reduce every minute and every dollar you spend to collect, post and reconcile payer and patient payments by managing everything efficiently in one place. InstaMed Online simplifies your entire healthcare payments process from eligibility, to claims, to patient billing, to reconciliation on our secure, cloud-based portal. No installation is required, and our user-friendly tools make it easy to train staff.

  • Supports the diverse needs of a nationwide provider community, from large enterprise health systems to single physician practices
  • Consistently described as "easy to use" and "valuable to my job" by surveyed customers nationwide
  • Available 24 hours a day and 365 days a year with over 99.9% uptime and knowledgeable, responsive Customer Service

Patient Portal

70 of every 100 patients pay their household bills online. With the InstaMed Patient Portal, you will collect more patient payments, faster, by offering patients a simple, convenient and secure way to pay their healthcare bills online, too. Patients can quickly pay you as soon as they receive their statements, and optionally register to securely store their information for easier future payments.

  • Personalized online portal configured with a unique URL for you
  • Reduce statement costs by allowing patients to receive statements electronically
  • Manage all patient payment activity in real-time and post payments automatically
  • Enable patients to set up their own payment plans based on your specified billing policies
  • Patients can access receipts for all payments processed on InstaMed
  • Fully integrated with InstaMed Online, you will have access to real-time reporting and notification of online patient payments
  • All healthcare and financial data are safe and secure in our fully compliant portal

InstaMed Connect

Simplify every step of the healthcare payments process by using every InstaMed solution through your existing system with InstaMed Connect, the healthcare industry's first real-time and open Application Programmatic Interface (API) for healthcare clearinghouse and payment transactions.

  • Connect in both real-time and batch to a network of over 3,000 payers and all the major payment networks
  • Integrate Single Sign On (SSO) and enable users to safely collect payments without logging in or re-keying patient information
  • Integrate patient demographic information with HL7 and support a seamless user experience
  • Minimize development time with an extensive suite of developer tools, including detailed API guides, code samples and playground environments
  • Supports multiple ways to integrate using an open, standards-based approach, including EDI, XML, SOAP web services, SAML and more
  • Meets the highest standards of availability, security and compliance for both healthcare and payment transactions (click here for a list of our certifications and accreditations)

InstaMed’s Proven Metrics

  • Increase Patient Collections up to 200%
  • Accelerate Patient Payments up to 50%
  • Reduce Operational Costs up to 60%
Learn More

Download the 2012 Trends in Healthcare Payments Annual Report

The InstaMed Healthcare Payments Network is 100% Partner Supported

InstaMed does not sell its products and solutions directly; rather InstaMed supports its partners in building and delivering enhanced solutions for their customers. To find out if your billing service, systems vendor, bank or financial services provider is an InstaMed Partner, click the link below to contact us.

Learn More

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Hospital

500,000 total inpatient and outpatient visits a year
Total Value Created = $3,500,000

Billing Service

300,000 billed claims a year
25 Hospital or Office Based Clients
Total Value Created = $900,000

25 Doctor Practice

90,000 patient visits a year
Total Value Created = $400,000

Thank you for your interest in InstaMed.

An InstaMed sales representative will be in contact with you shortly to discuss how much value InstaMed's solutions can create for you.