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- Patient Billing
- Patient Portal
- Claims
- Remittance
- Payer Payments
Everything to Get You Paid
- Every payment type
- Every collection point
- Every payment collected
With the InstaMed Patient Payments solution, every provider gets paid, every time. As your patients owe more for their healthcare bills and your costs to collect rise, it’s becoming more difficult to collect from your patients. InstaMed gives you the tools to collect more from your patients, get paid faster and collect more efficiently without the use of a costly, inefficient bank terminal. The Patient Payments solution enables you to accept all payment types during the patient visit or by phone/mail and email receipts to the patients, using your existing system and across multiple locations. Payments automatically post to your practice management system for quick and easy reconciliation, simplifying the entire patient payments process from end to end.
InstaMed Online for Providers
Reduce every minute and every dollar you spend to collect, post and reconcile payer and patient payments by managing everything efficiently in one place. InstaMed Online simplifies your entire healthcare payments process from eligibility, to claims, to patient billing, to reconciliation on our secure, cloud-based portal. No installation is required, and our user-friendly tools make it easy to train staff.
- Supports the diverse needs of a nationwide provider community, from large enterprise health systems to single physician practices
- Consistently described as "easy to use" and "valuable to my job" by surveyed customers nationwide
- Available 24 hours a day and 365 days a year with over 99.9% uptime and knowledgeable, responsive Customer Service
Patient Portal
70 of every 100 patients pay their household bills online. With the InstaMed Patient Portal, you will collect more patient payments, faster, by offering patients a simple, convenient and secure way to pay their healthcare bills online, too. Patients can quickly pay you as soon as they receive their statements, and optionally register to securely store their information for easier future payments.
- Personalized online portal configured with a unique URL for you
- Reduce statement costs by allowing patients to receive statements electronically
- Manage all patient payment activity in real-time and post payments automatically
- Enable patients to set up their own payment plans based on your specified billing policies
- Patients can access receipts for all payments processed on InstaMed
- Fully integrated with InstaMed Online, you will have access to real-time reporting and notification of online patient payments
- All healthcare and financial data are safe and secure in our fully compliant portal
InstaMed Connect
Simplify every step of the healthcare payments process by using every InstaMed solution through your existing system with InstaMed Connect, the healthcare industry's first real-time and open Application Programmatic Interface (API) for healthcare clearinghouse and payment transactions.
- Connect in both real-time and batch to a network of over 3,000 payers and all the major payment networks
- Integrate Single Sign On (SSO) and enable users to safely collect payments without logging in or re-keying patient information
- Integrate patient demographic information with HL7 and support a seamless user experience
- Minimize development time with an extensive suite of developer tools, including detailed API guides, code samples and playground environments
- Supports multiple ways to integrate using an open, standards-based approach, including EDI, XML, SOAP web services, SAML and more
- Meets the highest standards of availability, security and compliance for both healthcare and payment transactions (click here for a list of our certifications and accreditations)