More employers are turning to self-funded health plans to gain more control over healthcare costs for their covered workers. Employers with self-funded health plans have become a major segment of business for payers. These plans are more commonly known as administrative services only or ASO for payers. However, to attract and retain these employers, payers must optimize their offering with a better ASO experience.
Payers must prioritize key features such as real-time funding visibility, automated funding notifications, and self-service reporting. By doing this, payers can streamline administrative processes and improve employer satisfaction with their ASO plans.
In this payer-focused video, Andrew Nguyen, Director of Commercialization, discusses how to improve the ASO experience for self-funded employers and walks through must-have features, including:
- Automated funding email notifications with transaction data
- Easy-to-use, cloud-based online payment portal available for free, 24/7
- Robust self-service reporting with detailed, real-time payment information
Watch this payer video to learn how to enhance the employer experience for ASO payments.