Patient collections are more important than ever – yet, many organizations are resistant to changing the status quo from slow, legacy processes to digital, streamlined tools. This business tool exposes the biggest challenges for providers and makes a compelling argument for change.
Take the First Step Towards Understanding the Pain of Patient Collections
Outdated collection processes can hinder cash flow, increase bad debt and impact your organization’s overall reputation. Modernizing patient collections isn’t just an operational upgrade – it’s a strategic imperative. The 8 trends in this business tool clearly demonstrate why change is needed now.
What You’ll Discover:
- Escalating Concerns: Increasingly, providers are identifying patient collections as the primary revenue cycle challenge over the last decade.
- Financial Impact: Bad debt from uncollected patient balances is a challenge for many provider organizations.
- Patient Confusion: More consumers are perplexed by their medical bills, which can ultimately delay payments and cause friction for patients.
- Operational Inefficiencies: How outdated methods – such as mailed paper statements – create a drag on provider operations.
- Delayed Collections: Experiences with payment delays and wasted resources are part of the norm for many providers when it comes to patient collections.
Equip your organization with the insights to make informed decisions with this business tool and advocate for a better payments experience for all.