Simple Interact and InstaMed
Simplify Patient Payments
A seamless payment experience for patients and staff.
Deliver a more connected payment experience, without adding complexity for patients or staff. The integration between Simple Interact and InstaMed combines digital front-office automation with secure, PCI-compliant healthcare payments so your team can spend less time navigating multiple systems and more time supporting patients.
With Simple Interact integrated to InstaMed, routine payment tasks can be completed in one streamlined workflow. This helps reduce manual effort, improves payment visibility, and supports consistent, secure payment processing—without switching between multiple payment dashboards.
InstaMed powers a trusted payment experience, while Simple Interact helps digitize key front-office and compliance workflows for physician groups, hospitals, FQHCs and enterprise organizations.
Key Integration Capabilities
Simple user experience, extensive customization, deep integrations and high-touch customer care. Simple Interact collaborates closely with providers to build custom solutions that leverage robust out-of-the-box capabilities, ensuring they work in harmony with existing clinical workflows.
- Payment amounts automatically pulled from your PM/EHR system
- Pre-visit prompts that encourage patients to pay before their appointment
- Card-on-file support (with appropriate patient consent workflows)
- Staff visibility into payments due and payments collected
- Staff ability to apply card-on-file for additional payments
- Support for custom amounts, voids and refunds
- On-demand payment requests sent by staff
- Payment posting back to your PM/EHR system
Reduce PCI Scope and Save on Compliance Costs
InstaMed is a PCI Level One Service Provider. Protect payments at every touchpoint.
- Ensure protection of card present data with point-to-point encryption (P2PE)
- Safeguard stored payments with tokenization
- Keep cardholder data off your networks and reduce PCI compliance costs
Get Started
See how Simple Interact and InstaMed can help modernize your front office and simplify the way your organization collects patient payments.