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Hold the Phone! Is Your Call Center Protected?

“Hello, what is your credit card number?” Have you ever found yourself in a situation where you have been asked for your credit card information over the phone? Have you ever wondered where that person was working? …
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How to Guarantee Patient Payments When Deductibles Reset

Let’s face it: patients are frustrated with confusing and inconvenient healthcare payments experiences. They can become even more frustrated at the start of a new year when deductibles reset. Patients may not fully understand deductible…
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[Infographic] ERA/EFT Adoption by the Numbers

In 2014, all payers were federally mandated to support electronic funds transfer (EFT) and electronic remittance advice (ERA) in accordance with the requirements specified in the CAQH CORE Operating Rules. Though the mandate went into…
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InstaMed 10 Days of Giving

Each year, InstaMed employees donate toys to Children’s Hospital of Philadelphia in the spirit of giving back and hopefully bringing a few moments of happiness to children who are at CHOP during the holiday season. Children’s…
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InstaMed 2018 Year in Review

The InstaMed network of consumers, providers and payers inspire us every day to improve and innovate in the healthcare payments space. This year, we worked hard to meet and exceed our goals of delivering the best possible healthcare…
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Two Decades Later: How Apple Has Impacted Healthcare Payments

On December 12, 1980, Apple launched the Initial Public Offering of its stock to the investing public. When Apple went public, it generated more capital than any IPO since Ford Motor Company in 1956. Let’s just say if you would have…
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