Billing Services and InstaMed

Customer Success Story

“The enhanced statement design gives the patients a clearer picture of what services were rendered and what insurance payment and adjustments were applied to the overall cost of the service.”

– Katie Buzard, Call Center Management, 2017

Automate Posting Across Clients in One Place

Collect Payments Faster and Easier While Allowing Patients to Pay How and When They Want

• Get your clients paid faster by making it easier for patients to pay with our suite of payment solutions
• Accept online payments 24/7 from any device with InstaMed Online, our free online portal
• Automate the collection of recurring patient payment responsibility
• Reduce bad debt by allowing patients to save cards on file and set up automatic payments

Increase Operational Efficiency and Reduce Costs

• Decrease call volume and time answering customer questions on how to pay
• Reduce printing and mailing of statements by making it easy for patients to receive eStatements
• Cut down the amount of time spent managing vendor relationships by using InstaMed’s services for clearinghouse, patient billing and collecting patient payments
• Streamline the collection of copays and outstanding balances to improve staff efficiency

Securely Manage All Clients From Our Cloud-based Portal

• Streamline processes with automated posting directly in your existing system
• Reduce your risk of a data breach with enterprise-level security and advanced payment technology, including point-to-point encryption
• Compliant, independently certified and audited at the highest levels for both healthcare and payment processing

On-Demand Webinar

Webinar: How to Engage New Patients in the Payments Process

Every day you see patients with new health benefits, full deductibles or perhaps those looking to improve their health. All these factors could mean new patients visiting your practice for the first time. How you approach payments with these patients could have a major impact on your revenue.

In this webinar recording, learn tips for engaging new patients in the payments process.