Watch this video clip and download our Lunch and Learn Discussion guide for questions and additional resources to review with your team as you consider potential updates to your billing policy.
Collecting patient balances is a common challenge for healthcare organizations, but implementing the right policies and technology can help your billing processes to be more effective.
A patient balance of three dollars and ten thousand dollars should not be billed and treated the same way. When you think about your current process for collecting a small balance, how does it differ from how you would go to collect a large balance? A best practice for is to let balance amounts drive your strategy to collect the respective payments.
In this quick video clip, the speaker gives insight into different tactics your practice may want to consider when billing patients for their balances, big or small. Then, download our Lunch and Learn Guide for discussion questions and proven tools to leverage with your team.