Estimating Patient Responsibility to Collect More

With the increase in consumer directed healthcare, patient payments are becoming a more important part of healthcare provider revenue. In order to collect more from patients, Canopy Partners tried to apply new collection processes; however, these processes were very manual and time-consuming, resulting in an administrative burden for its staff and its clients.

InstaMed delivered Canopy Partners a healthcare-specific payments solution to automate the processes to check eligibility, estimate patient responsibility, offer patient-friendly payment options, and collect, post and reconcile patient payments, all in one place. As a result, Canopy Partners reduced its administrative time and costs to collect patient payments and improved patient engagement.