EmergiCare is an urgent care provider in Southern Colorado with four clinics that see over two thousand patients a month.
"InstaMed Patient Payments is the perfect tool for patient collections. We were challenged by increasing payment responsibility for patients and InstaMed gave us exactly what we needed to collect efficiently and quickly. Automatic payments with InstaMed have empowered our billing department to guarantee payments are received with less work and patient outreach. Plus, integrated payments with InstaMed and Experity have streamlined so many of our payment processes so we are collecting more with less effort!"
Val Garcia Business Operations Manager EmergiCare
THE CHALLENGE

EmergiCare struggled to collect patient balances after a patient visit, sending multiple paper statements for one balance without any payment assurance.

OUR SOLUTION

EmergiCare guarantees payments by securely saving payment cards with InstaMed, which seamlessly integrates into their practice management system, Experity.

RESULTS WITH INSTAMED
increase in cards saved on file
134%
of payments are automated
85%
decrease in statement costs
50%
reduction in A/R over 90 days
20%
decrease in posting time with integrated payments
90%
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