Good Samaritan Hospital is a community healthcare facility that has been a healthcare leader in Indiana and Illinois for more than 100 years.
"InstaMed enabled us to design the statements ourselves to ensure that our patients easily understand the amount they owe and their payment options."
Laura Grove, Patient Accounts Application Analyst Good Samaritan Hospital
THE CHALLENGE

Good Samaritan could not rely on the delivery of its patient statements and was using cumbersome, error-prone processes to accept patient payments.

OUR SOLUTION

With InstaMed, Good Samaritan streamlined its patient billing and payment card processing to save time and money.

RESULTS WITH INSTAMED
Reduction in patient statement costs
25%
Reduction in administrative time to process patient card payments
90%
Ensuring payment without spending time following up with high-deductible patients

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