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Community health organizations provide essential medical services to vulnerable populations in both urban and rural settings. These organizations face challenges when it comes to collecting patient payments for services rendered, including staffing challenges, rising healthcare costs, higher operating costs and security threats.

These organizations must develop strategies to address these difficulties to keep their operations running smoothly. One of the most effective ways to address patient payment challenges in community health organizations is by modernizing the billing and collections process. This can be done by investing in payment technology that can help streamline communication between patients and providers as well as make it easier for patients to view and pay their bills.

This guide will explore best practices for community health organizations to deliver a simple payment experience and ensure payments.