eStatements enable patients to access and pay their bills online, simplifying staff workflows and saving valuable time and money. Additionally, data shows that 75% of healthcare consumers want to receive electronic statements instead of paper bills from providers, according to the Trends in Healthcare Payments Eleventh Annual Report.
Making paperless billing available to patients is not enough, however. Providers need effective eStatement adoption strategies to improve patient engagement and increase collection.
Download our guide for tips on how to get more of your patients to enroll in and use paperless billing.
This guide discusses:
- The impacts of rising patient payment responsibility on provider payment processes
- How patient demographics can influence their engagement preferences
- When and how to drive eStatement adoption across the patient journey
- How data can help you build and fine-tune a successful eStatement strategy