Do you want to pay a healthcare bill online?   Make a payment now

Offer convenient payment options that consumers want

Consumer healthcare payment responsibility continues to rise*. Help ease the challenge of collecting by streamlining payment workflows without increasing monthly billing costs. Offer convenient payment options that consumers want in the digital spaces they already use and trust*.

Nearly 50% of America’s households bank with Chase1

Now you can enable these consumers to pay their healthcare bills through using their credit card or bank account.

Healthcare Bill Pay For

Collecting from patients is not easy, and consumer demand for digital payment options is growing.

  • 63% of providers take 30 or more days to collect after a patient encounter*
  • 82% of consumers want to pay all of their healthcare bills in one place*
  • With HealthCare Bill pay:

    Give patients the payment experience they’ve been asking for and help empower them to take control of their healthcare bills.

  • Offer the consistency of online bank bill pay with the added convenience of letting patients pay with their bank account or their credit card through
  • Connect with millions of patients able to pay through their health plan member portal or patient portal2
  • Register Today

    Healthcare Bill Pay For
    Health Plans

    Increases in premiums and outdated processes create friction, impacting retention rates and overall satisfaction.

  • 50% of individual members pay health plan premiums on time**
  • 89% of consumers prefer electronic payment methods for premiums* 
  • With HealthCare Bill pay:

    Prioritize the member experience and leverage expanded channels to help empower members to take control of their premium payments.

  • Offer consistency and convenience by allowing members to pay premiums with the payment methods your organization wants (bank account and credit card available) through
  • Expand your member reach
  • Give members the payment experience they’ve been asking for – the convenience and security of paying premiums where they pay other bills and the ability to set up automatic payments
  • Optimize Your Payments Process and Reduce Collection Costs

    Expand payment channels
    without additional effort or added compliance scope

    Reduce paper and billing costs
    without disrupting your collections workflow

    Receive payments electronically
    up to five days faster and directly to your bank account3

    Cut time
    spent opening mail or reduce lockbox volume

    Lessen challenges
    with posting payments by collecting key payment details

    View real-time reporting
    and payments details from Chase Bill Payments through InstaMed Online

    Interested in delivering a truly omnichannel payment experience?

    Speak with a representative today.

    * InstaMed Trends in Healthcare Payments Eleventh Annual Report: 2020

    ** Aite, U.S. Individual Healthcare Premiums: Time to Transform the Payment Experience, August 2019


    2 InstaMed internal analysis, 2021

    3 Payment details available through InstaMed Online. Existing eCheck pricing will apply to payments delivered through this channel. Accelerated funding is available to eligible InstaMed clients who deposit into a single JPMorgan Chase business checking account. Funding time varies based on type of account.

    This material was prepared exclusively for the benefit and internal use of the JPMC client or prospect to whom it is directly addressed (including such entity’s subsidiaries, the “Company”) in order to assist the Company in evaluating a possible transaction(s) and does not carry any right of disclosure to any other party. In preparing these materials, we have relied upon and assumed, without independent verification, the accuracy and completeness of all information available from public sources or which was provided to us by or on behalf of the Company or which was otherwise reviewed by us. This material is for discussion purposes only and is incomplete without reference to the other briefings provided by JPMC. Neither this material nor any of its contents may be disclosed or used for any other purpose without the prior written consent of JPMC.

    J.P.Morgan, JPMorgan, JPMorgan Chase, Chase and InstaMed are marketing names for certain businesses of JPMorgan Chase & Co. and its subsidiaries worldwide (collectively, “JPMC”). Products or services may be marketed and/or provided by commercial banks such as JPMorgan Chase Bank, N.A., securities or other non-banking affiliates or other JPMC entities. JPMC contact persons may be employees or officers of any of the foregoing entities and the terms “J.P.Morgan”, “JPMorgan”, “JPMorgan Chase” “Chase” and “InstaMed” if and as used herein include as applicable all such employees or officers and/or entities irrespective of marketing name(s) used. Nothing in this material is a solicitation by JPMC of any product or service which would be unlawful under applicable laws or regulations.

    Investments or strategies discussed herein may not be suitable for all investors. Neither JPMC nor any of its directors, officers, employees or agents shall incur in any responsibility or liability whatsoever to the Company or any other party with respect to the contents of any matters referred herein, or discussed as a result of, this material. Any projections or estimates contained herein are not guarantees of future outcomes. This material is not intended to provide, and should not be relied on for, accounting, legal or tax advice or investment recommendations. Please consult your own tax, legal, accounting or investment advisor concerning such matters.

    Not all products and services are available in all geographic areas. Eligibility for particular products and services is subject to final determination by JPMC and or its affiliates/subsidiaries. This material does not constitute a commitment by any JPMC entity to extend or arrange credit or to provide any other products or services and JPMC reserves the right to withdraw at any time. All services are subject to applicable laws, regulations, and applicable approvals and notifications. The Company should examine the specific restrictions and limitations under the laws of its own jurisdiction that may be applicable to the Company due to its nature or to the products and services referred herein.

    Notwithstanding anything to the contrary, the statements in this material are not intended to be legally binding. Any products, services, terms or other matters described herein (other than in respect of confidentiality) are subject to the terms of separate legally binding documentation and/or are subject to change without notice.

    JPMorgan Chase Bank, N.A. Member FDIC.

    JPMorgan Chase Bank, N.A., organized under the laws of U.S.A. with limited liability.

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