Give Members the Experience They Want

Looking to Complete Your Consumer Journey Map?

InstaMed delivers member-centric payment solutions that reduce friction and deliver the best possible member experience.

Increase Member Portal Usage

• Drive member portal logins with consumer-friendly billing

• Enable members to save payment methods in a secure digital wallet

• Deliver a superior member and employer group experience while reducing the costs to print and mail statements

 

Deliver Digital Experiences

• Increase the collection of health plan premiums by letting members enroll in eStatements

• Give members access to self-service tools like automatic and recurring payments

 

Simplify All Payments for Members

• Enable members to pay 100% of their claims directly from your branded portal

• Allow members to view payment history and information on medical history, benefits and copays

• Answer the demand for a simple payment experience by making it easy to pay in one place

Case Study: Health First Health Plans

Health First prioritized their premium payment experience to improve member engagement and differentiate their plans to the employer group market.