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After last month’s authored piece highlighting the Trends in Healthcare Payments Seventh Annual Report: 2016 for American Journal of Managed Care, our CTO and co-founder Chris Seib’s latest contribution focuses on one of the report’s key trends – consumers demanding more from healthcare. Seib explores how the healthcare industry has been slow to acknowledge the consumer’s rising role as a stakeholder as well as the impact consumer demands are having on revenue and brand.

Read the full article, Consumers Are Demanding More From Healthcare, in the American Journal of Managed Care.

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