The American Journal of Managed Care published an article by Deirdre Ruttle, InstaMed Chief Marketing Officer and J.P. Morgan Head of Healthcare Marketing for Wholesale Payments, discussing how ten years of trends in healthcare payments can assist the healthcare industry during the COVID-19 pandemic.
Read the full article, How 10 Years of Trends in Health Care Payments Can Help During the Pandemic, in the American Journal of Managed Care. Below is an excerpt from the article.
When the Trends in Healthcare Payments Annual Report was first published 10 years ago, the tidal wave of consumer health care payment responsibility was beginning to take shape. At that time, the data from the report pointed towards growing payment responsibility for patients and showed the beginning shift in preferences for payment options to streamlined and electronic options. The findings in this year’s report confirm that patients once again owe more for medical bills and health plan premiums, and at the same time, want a more streamlined payments experience in health care.