In a piece by AuntMinnie, InstaMed’s Trends in Healthcare Payments Eighth Annual Report supports why offering electronic payment options is essential to your practice in today’s environment.
Read the full article, Why your practice should accept electronic payments, in AuntMinnie. Below is an excerpt from the article.
In today’s healthcare landscape, there is a greater focus on practice billing processes as a critical element in improving patients’ satisfaction with the practice. According to InstaMed’s “Trends in Healthcare Payments Eighth Annual Report: 2017,” released in May 2018, “Consumer loyalty is increasingly tied to the healthcare payments experience as 65% of consumers would consider switching healthcare providers for a better healthcare payments experience.”
This dissatisfaction with the healthcare payment experience is apparently a big issue for patients, so offering electronic payment options is essential to your practice in today’s environment, where almost any kind of transaction can be done online without using traditional payment systems such as paper checks or cash.