MGMA Insights features an article from InstaMed Chief Marketing Officer, Deirdre Ruttle, discussing how the COVID-19 pandemic is accelerating digital trends in healthcare payments.
Read the full article, How COVID-19 is accelerating digital trends in healthcare payments, in MGMA Insights. Below is an excerpt from the article.
In 10 years, the Trends in Healthcare Payments Annual Report has consistently shown that providers are slow to adapt to changes in payment responsibility and left struggling to collect from patients. The most recent report again tells us that providers still depend on manual and paper-based processed and have not embraced the payment options that patients overwhelmingly demand at scale.