Electronic Health Reporter features InstaMed’s Vice President of Strategy Deirdre Ruttle, as she shares her predictions for key takeaways from HIMSS19.
Read the full article, Predicting the Most Likely Takeaways From HIMSS19, in Electronic Health Reporter. Below is an excerpt from the article.
Consumer responsibility continues to increase for premiums and medical bills while at the same time, only nine percent of consumers can define the four key terms around payment responsibility. I hope we hear a call by industry leadership at HIMSS to take real action when it comes to delivering healthcare payment experiences that are on par with the best retail experiences. Healthcare needs payment experiences that are convenient, offer multiple payment options, and meet the highest standards for security. Until then, the industry will lag behind as retail giants continue to enter healthcare with the goal of being consumer-centric.