A recent article published by HealthcareNOW Radio includes 2021 predictions for the healthcare industry from Jeff Lin, InstaMed Chief Product Officer.
Read the full article, Day 12: Drummers Drumming on 2021 on HealthcareNOW Radio. Below is an excerpt from the article.
2021 will be the year where the consumer experience matters more than ever before. New price transparency rules and a growing need for safe, contactless interactions stand to alter the way consumers approach care. Healthcare organizations should prioritize the consumer experience, especially when it comes to payment.