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HealthExec features InstaMed’s Ninth Annual Trends in Healthcare Payments Report.

Read the full article, Healthcare payments pose challenges to all affected parties, in HealthExec. Below is an excerpt from the article.

More than 90% of healthcare consumers were surprised by a medical bill in 2018, while nearly three-quarters were confused by a bill’s content and more than half could not pay a bill in full if it totaled more than $1,000. That’s according to an annual survey commissioned by the payment network InstaMed, which queried consumers, providers and payers whose payments were processed in the company’s payment platform.

Commenting on the above findings, the report’s authors said payers and providers “must rethink the payment experience for consumers as payment responsibility continues to increase for both health plan premiums and medical bills.”

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