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MGMA features findings from the Trends in Healthcare Payments Eleventh Annual Report.

Read the full article, Putting consumers at the center of your physician practice’s contactless payment strategy, in MGMA. Below is an excerpt from the article.

Consumer demand for and acceptance of contactless (often digital) experiences have been increasing for years, but 2020 proved a watershed when the importance of capturing rising demand was fully realized. Most consumers want these digital options to continue after the pandemic ends, including telehealth, online check-in, digital payments and electronic communications.

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