In this recent Managed Healthcare Executive feature, “Ten Simple Ways Healthcare Providers Can Make Patients Happier,” Deirdre Ruttle, VP of Strategy at InstaMed, shares how to leverage smartphones to increase patient satisfaction.
Read the full article, Ten Simple Ways Healthcare Providers Can Make Patients Happier, in Managed Healthcare Executive. Below is an excerpt from the article.
“Patients often start their visit with a manual and time-consuming check-in process that heavily relies on paper and staff time, which can leave a bad first impression in the minds of patients. Instead, providers can leverage the smartphones that patients already bring to their visits to let them check-in easily with pre-populated demographic and benefit information. Plus, they can set up a digital wallet and automatic payments during the BYOD (bring your own device) check-in experience.”
– Deirdre Ruttle, VP of Strategy, healthcare payments network InstaMed, headquartered in Philadelphia