Medical Economics features insight from InstaMed Senior Vice President of Strategy and Communications, Deirdre Ruttle.
Read the full article, How to discuss care costs with patients, in Medical Economics. Below is an excerpt from the article.
A recent survey conducted by InstaMed, an online healthcare payments service, revealed that 93 percent of patients were surprised by their medical bill, including 61 percent who received a bill for more than expected and 50 percent who received an unexpected bill. “This surprise and confusion stems all too often from a lack of communication between medical practices and their patients,” says Deirdre, senior vice president of strategy and communications for InstaMed.