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PatientEngagementHIT featured the Trends in Healthcare Payments Eighth Annual Report: 2017 in their recent article, “Complex Health Plan Benefits Give Rise to Surprise Medical Bills.”

Read the full article, Complex Health Plan Benefits Give Rise to Surprise Medical Bills, in PatientEngagementHIT. Below is an excerpt from the article.

The medical billing process has long been a thorny issue for patients. A June 2018 survey from InstaMed found that 72 percent of patients are frustrated by their medical bills.

Both patients and providers admit that the way the industry represents medical billing is problematic, with both parties acknowledging that there is scant patient education about the billing process. And as patients continue to be confused or surprised by their medical bills, healthcare organizations are seeing negative financial impacts.

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