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Insights from the InstaMed Trends in Healthcare Payments Eighth Annual Report: 2017 were recently featured in the July/August issue of HFMA’s Revenue Cycle Strategist. The article explores how as patient responsibility continues to rise, traditional paper statements and explanation of benefits make it more challenging for patients to pay their bills.

Read the full article, Billing Processes Need Overhaul as Patient Payments Increase, in HFMA’s Revenue Cycle Strategist. Below is an excerpt from the article.

Although patient financial responsibility and the cost of maintaining insurance is rising, basic forms of communication about payment responsibility have largely remained the same, according to Trends in Healthcare Payments Eight Annual Report: 2017 by InstaMed.

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