In the March 2018 issue of Revenue Cycle Strategist, the HFMA publication targeting senior and mid-level healthcare revenue cycle leaders, featured insights from the Trends in Healthcare Payments Seventh Annual Report: 2016. The article explores how, according to the report, more than half of consumers have concerns when it comes to paying their medical bills online.
Read the full article, More than Half of Consumers Have Concerns About Paying Medical Bills Online, in HFMA’s Revenue Cycle Strategist. Below is an excerpt from the article.
While 59 percent of all consumers have significant concerns regarding online security of healthcare payments, worry among younger generations is more pronounced— with 66 percent of Millennials expressing concerns versus 58 percent of Generation Xers and Baby Boomers, according to InstaMed’s 2016 Trends in Healthcare Payments Annual Report.