Online Registration

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How do I add solutions to my existing account?
How do I register my billing service on the website?
How do I receive training for my InstaMed Healthcare Payments Account?
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User Access

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How do I unlock my account?
How do I reset my password?
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Payer Payments

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How do I find my remittance?
How do I locate InstaMed’s payer list?
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Patient Payments

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How do I find my patient payments?
How do I run patient payment reports?
How do I set up a payment plan for my patient?
How do I process a refund?
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Account Changes

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Devices

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How do I install my payment device driver?
How do I troubleshoot issues with InstaMed Device Service (IDS)?
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Clearinghouse

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How do I find out what clearinghouses are supported?
How do I pay my healthcare invoice?
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Didn’t find what you were looking for?

Log into your InstaMed Account and select
“Help Center” for more articles.

For further assistance: Contact us
at [email protected] or call (866) 467-8263

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