Watch on Demand Data shows the deep disconnect between consumer digital preferences and healthcare’s inability to leave paper behind. While nearly all consumers want to pay medical bills online, 72% of providers collect from patients with paper and manual processes most often. As a result, patients are frustrated and office staff is spending valuable time on ineffective collection practices.
However, while patients want digital payment experiences, many healthcare providers struggle with adoption. The key to success is using every opportunity to steer patients toward the experience you want while still offering a variety of options to meet them where they are.
Register for our webinar to learn how you can drive digital adoption to deliver a better healthcare payment experience, reducing costs and increasing faster payments.
Tune in to our webinar to discover:
- Digital payment trends influencing consumer behavior and preferences
- 10 tips to drive digital adoption including eStatements and online payment channels
- Effective communication strategies to promote digital and self-service experiences
Speakers:
Jennifer Goodwin
Vice President, Healthcare Product Solutions
Mathew Myles
Vice President, Solution Engineering