Small and specialty healthcare practices face unique challenges when collecting patient payments. Increased financial responsibility and limited interaction with patients before or during a visit can make it difficult to collect patient balances. Specialty referrals can bring more confusion into the process. The right tools and technology can help drive more payments and relieve the burden on smaller front and back-office teams to collect.
Discover how your staff can set financial expectations with patients and collect payments more efficiently.
In this webinar you will learn how to:
- Leverage patient insights to personalize the payment journey
- Communicate payment options and expectations with patients
- Improve financial engagement upfront with pre-service tools
- Securely save credit/debit cards on file to automate collections and payment plans
Presenters
Rich Walters
Manager
Product Marketing
InstaMed, a J.P. Morgan company
Beth Callan
Senior Manager
Product Management
InstaMed, a J.P. Morgan company