Payments are an important and influential factor in the patient experience. Today’s digital landscape means patients expect digital payment options for healthcare. Demands for price transparency and new legislation are putting pressure on providers to deliver a simple experience, especially early on in the patient journey. Automation and digital technology can help providers deliver effective, personalized patient financial engagement at scale.
In this webinar, we’ll discuss how a good patient financial engagement strategy will help providers collect more payments, improve efficiency, and create patient satisfaction with less friction from pre-service to post-billing. Topics include:
- Enabling digital payment options for ease and convenience
- Automating payments to improve efficiency and reduce friction
- Personalizing payment communications to build loyalty
- Consolidating billing and payments to simplify and streamline payments
Head of Product Management
InstaMed, a J.P. Morgan company